Assertive Communication Definition

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Cornell Health Assertive Communication

Assertive communication involves interacting in a way that respects both your rights and the rights of others. Assertive communication often results in one s needs being met, while also promoting respectful relationships. The ability to appropriately ask for and obtain what you need, while preserving important relationships, has numerous benefits for your physical and emotional well-being.

Assertiveness and the Art of Communication

the art of communication Assertive Behaviour 1 Definition: A way of communicating our feelings, thoughts, and beliefs in an open, honest manner without violating the rights of others. It is an alternative to being aggressivewhere we abuse other people s rights, and passivewhere we abuse our own rights. 13 Assertive Behaviour 2

Assertiveness, Non-Assertiveness, and Assertive Techniques

Assertiveness An assertive person is one who acts in his/her own best interests, stands up for self, expresses feelings honestly, is in charge of self in interpersonal relations, and chooses for self. The basic message sent from an assertive person is I m OK and you re OK.

Communication, Day 2

2. Assertive Non-Verbal Communication A. Remind students of the definition of non-verbal communication (how we communicate without words). Remind students of the different elements of non-verbal communication - body language, eye contact, posture, gestures, etc. B. Describe elements of assertive non-verbal communication.

Assertive Communication - CCI

Assertive Communication Author: Centre for Clinical Interventions Subject: This handout describes the difference between aggressive, passive and assertive communication, and provides some strategies to help be more assertive. Keywords

FACT sheeT 11.2 You can t seriously think Aggressive

Assertive communication What you might hear Reasons why people use Assertive communication Possible results of Assertive communication Express a view in a considerate, thoughtful, direct and appropriate way. Reflect the rights, feelings and needs of others. Leads to getting what they want while others get what they want.

Assertiveness Training: Let Your Voice Be Heard!

Understand the difference between passive, aggressive and assertive communication techniques Learn to use an assertive technique Understand why assertiveness is important Assertive Communication Communicating assertively with others does not come naturally for many people. Most of us need to learn how to be assertive communicators,

How to Recognise Assertive Behaviour

passive, assertive or aggressive behaviour in ourselves and others. The first step to changing behaviour is recognising which bits we need to change. It may be that you are able to speak assertively, i.e. your verbal skills are assertive, but your nonverbal communication may be quite passive and contradicting your verbal communication. For

Philosophies of assertiveness

techniques for being assertive that he will be able to take the neces­ sary action. The primary emphasis In training a person to be assertive Is on technique (Lazarus, 1971). Assertive behavior Is a specific kind of behavior. It Is assumed by assertion theorists that assertive behavior Is a distinct type of behavior.

Assertiveness in Nursing

assertive. The assertiveness can be visualized in nursing care given by the nurse. Nurse has to be assertive enough in order to preserve rights of nurse as well as for clients who is seeking the nursing care. Assertiveness by a nurse shows a behaviour that is based on certain principles like; equality, respect, responsibility, accountability.

The Four Basic Styles of Communication -

ASSERTIVE COMMUNICATION is a style in which individuals clearly state their opinions and feelings, and firmly advocate for their rights and needs without violating the rights of others. These individuals value themselves, their time, and their emotional, spiritual, and physical needs and are strong advocates for themselves while being very respectful of the rights of others.

Assertive Refusal Skills 1

Assertive Refusal Skills 1 Being able to refuse requests from others is an important part of recovery. Sometimes you may run into old using friends who don t know or don t care that you are clean and


assertive communication. Definition of Assertive Communication Team Think exercise ILT Coastal Communication Video 90 min. 3 4 step Technique To enable participants grasp the technique of being assertive in a step by step manner. To enable participants understand the process using videos and an activity. How to be

Assertive Communication Skills Viewers Guide

communication; discuss the three V s of communication; define and review assertive, passive, passive-aggressive and aggressive communication styles; talk about the NOT-so-common communication styles; and learn several assertive techniques so you are able to stay calm and on track while still being able to get your points across.

Lesson Plan # 5 Global Title: Conflict Resolution

Assertive communication The responses to fight or take flight are the most natural responses in conflict situations; however, they are not always the most effective. Assertive communication is a more effective way of dealing with people. Definition: Assertive communication can be defined as a person s attempt to convey


Assertiveness training is essentially training in communication and social skills. It teaches a way of behaving that aims to achieve a win-win situation in interpersonal relationships. ALTERNATIVE BEHAVIOUR STYLES In order to be clear about what assertive communication involves, it is helpful to describe the alternatives.

Eric Garner - IPG

9.5 The Assertive Customer-Carer 42 9.6 The Assertive Recruiter 42 9.7 The Assertive Team Leader 42 9.8 The Assertive Negotiator 43 9.9 The Assertive Employee 43 9.10 Key Points 43 10 Assertiveness Training 44 10.1 Watch Your Self-Talk 45 10.2 Use the ABC Technique 45 10.3 Set a New Trigger 45 10.4 Anchors 46


Assertive behaviour Being assertive is usually defined as standing up for your own rights without dismissing on the rights of others. It means being honest with yourself and others, putting forward your own views and stating clearly and honestly what you want, think and feel. It means being self-confident and positive but not dogmatic.

Resilience Training Overview

Assertive Communication: Com-municate clearly and with respect. Use the IDEAL model to communi-cate in a Confident, Clear, and Con-trolled manner. Effective Praise and Active Con-structive Responding: Praise ef-fectively to build mastery and win-ning streaks and respond to others to build strong relationships. Resilience Skills

Perspective-taking, Assertiveness, Negotiation & Conflict

Being assertive means: Sticking up for yourself: don t allow other people to dominate you , and reasonable Looking for win-win outcomes. Here are some tips: Think about the other person s motives Explain how their actions affect you Make eye contact and use a firm but calm voice Allow the other person to respond,

How to Communicate Assertively and Respectfully

Assertive communication with others has three important components: 1. empathy/validation: Try to say something that shows your understanding of the other person's feelings. This shows the other person that you're not trying to pick a fight and it takes the wind out of their sails. For example:

LADDER Approach to Assertive Communication

LADDER Approach to Assertive Communication: 1.) LOOK AT your rights, what you want, what you need and your feelings about your situation. Let go of blame, the desire to hurt and self pity. Define your goal and keep it in mind when you negotiate for

Conflict Management & Resolution, and Assertiveness

strong link between communication & conflict: Communication is the primary means by which needs are satisfied or frustrated. Communication behaviour, both verbal and non-verbal, often creates conflict. Communication reflects conflict. Communication is the vehicle for productive or destructive management of conflict.

Assertive Communication - Therapist Aid

Assertive Communication: A communication style in which a person stands up for their own needs and wants, while also taking into consideration the needs and

Lack Of Assertiveness

assertive person which ultimately is our goal. Looking at assertive behavior in this light, we can define an assertive person who is adept in both human relationships and task accomplishment. When we look at the relationship side of the equation we see that communication is very important.

Assertive Communication: De-Escalation - Thousand Waves

Assertive Communication: De-Escalation What is De-escalation? De-escalation is when we use our assertive communication skills to: calm down someone who is agitated, angry or temporarily out of control take charge of a situation to reduce potential violence

Assertive Communication - Veterans Affairs

Assertiveness is communicating and expressing your thoughts, feelings, and opinions in a way that makes your views and needs clearly understood by others, without putting down their thoughts, feelings, or opinions. Assertiveness is the ability to express our thoughts and feelings openly in an Honest, Appropriate, Respectful and Direct way. It can be HARD to do, but it gets easier with practice. In assertive communication both individuals are considered to be equally important.

What is assertiveness? Miriam-Webster defines assertive as

What is assertiveness? Miriam-Webster defines assertive as disposed to or characterized by bold or confident statements and behavior. As that definition suggests, being assertive requires us to be present and aware of our own wants and needs, and to communicate those needs and wants clearly and directly. What the definition doesn t capture is that assertive behavior also places value on equity and respect for others. Assertive people advocate for themselves in ways that are

How to Recognise Assertive Behaviour

Information to help you recognise the differences between passive, aggressive and assertive communication. An introduction to the verbal and non-verbal characteristics of each communication style. Keywords: Assertive, passive, passive-aggresive, verbal, non-verbal, communication style, assertiveness, behaviour, CCI, Centre for Clinical

Assertive Communication Skills - GPTCHB

Effective Assertive Communication Skills O You vs. I Statements O Always use I statements. You statements can be perceived as blaming O Example: O You don t keep me informed. O I find it hard to keep up on the project when I don t have all of the relevant information.

Communication Styles Passive Assertive

Communication Styles Passive Assertive Aggressive General Compliant, submissive, talks little, vague non-committal communication, puts self down, praises others

Assertive Communication - NSWNMA

Assertive communication means being okay with saying exactly what you want, but doing it in such a way that it doesn t hurt the other person s feelings.

Assertive Communication Skills for Managers Key Terms Term

Assertive Communication Skills for Managers Key Terms Glossary Page 1 Term Definition Introduced in: ABCs of Rational Thinking A refers to the Activating event i.e. what actually happened. B refers to your Beliefs about the activating event. Your interpretation and feelings to the event. C refers to the Consequences that

on-line leadership development series definition of 3 types

Assertive behavior is that type of interpersonal behavior in which a person stands up for their le-gitimate rights in such a way that the rights of others are not violated. It communicates respect for that person s behavior. Assertive behavior is an honest, direct and appropriate expression of one s feelings, beliefs, and opinions.

The effect of Assertive

whether a person is assertive or nonassertive influence the ability to use coping resources effectively.(9) The need to be assertive exists when situations arise involve contact with other people. The assertive style, rather than the passive or non assertive one, is advocated to minimize feelings of anger or

Assertive Communication - Mental Health Home

Assertive Communication (continued) Assertive Communication Ver3.0 July 2013 Page 3 Remember, assertiveness doesn t guarantee that you will get what you want or that the other person will understand your concerns or be happy with what you said. It does improve the chances that the other person will understand what you want or how

Master Resilience Training Participant Guide

13. Assertive Communication: Communicate clearly and with respect. Use the IDEAL model to communicate in a Confident, Clear, and Controlled manner. 14. Effective Praise and Active Constructive Responding: Praise effectively to build mastery and winning streaks and respond to others to build strong relationships. MRT Skills (continued)

Passive, Aggressive, and Assertive Communication

Assertive Communication Assertive communication emphasizes the importance of both peoples needs. During assertive communication, a person stands up for their own needs, wants, and feelings, but also listens to and respects the needs of others. Assertive communication is defined by confidence, and a willingness to compromise.